InquisitHealth - Connecting peers to improve treatment outcomes
| At a Glance | |
|---|---|
| Domain | Health |
| Type | UX research (100%) |
| Skills | interviews, usability testing, qualitative analysis, visualization, presentation |
| Tools | Zoom, Dovetailapp, Powerpoint |
| Duration | 3 rounds of 2-3 weeks each |
InquisitHealth helps patients with a range of chronic conditions improve their health and quality of life thanks to mentoring by peers.
Target users
People with chronic diseases such as diabetes, HIV, hypertension,…
Objectives
Peers mentors or supporters are put in relationship with patients with the same condition to provide support and monitoring. InquisitHealth programs have measurable positive outcomes on participants’ health. They want to continue improving their services and develop app usage.
Methodology
One-hour interview with about 5 persons for each category of users (4 categories).
Impact
InquisitHealth made effective changes to their app as a direct result of the research findings. After a 1st round of research for one product, they decided to extend user research to a 2nd product.
